Omniture Sitecatalyst BASIC SETUP

Installing SiteCatalyst is as easy as embedding code onto the Web pages that you want to track. This code is provided by your Account Support Manager, and is configured with all the features necessary to meet your needs. You can also further customize the code to fit your Web site tracking and measurement requirements. This section explains basic setup and login procedures.

The following instructions cover steps that only need to be performed once by the department (or person) in charge of installing SiteCatalyst onto your Web site pages. If you are not responsible for installing and configuring SiteCatalyst, you can skip ahead to the “Login Information” section.

To Set Up Your Pages to Use SiteCatalyst

Paste the HTML code into the Web site pages you want to track.
NOTE: Be sure the code on your page appears exactly as it does in the file sent by your Account Support Manager, or it may not work properly. We recommend placing the code in a header or footer in a master file, as an include file, or where it can be placed globally throughout your Web site. If you would like details on how to do this, please contact your Account Support Manager.

• Set up all variables, if any (contact your Account Support Manager for instructions).

• Save the pages with the installed SiteCatalyst code to your Web server.

• Go online and browse a few of the pages containing the new code. If the code is working properly, your visit will generate page view statistics for the SiteCatalyst reports.

• Check your statistics by going to http://my.omniture.com and logging in.

NOTE: After logging in, be sure to check the accuracy of your account settings by clicking the Settings tab, and then click the Site Information link (only available for System Administrators).

If your company has multiple accounts, your local SiteCatalyst administrator will provide you with the information required to log in to your account. (Administrators: See the instructions in the “Permissions Tab” section for instructions on granting and setting permissions.)

Setting up your site correctly can dramatically improve your reporting and tracking results. Our professional services team is available to consult with you on the best deployment. For more information or questions, please contact your Account Support Manager.


INSTALLING SECURE SOCKETS LAYER (SSL) CODE SSL

SiteCatalyst code installation is the same as that for regular code. SSL code, however, should only be placed on pages requiring secure tracking. Your Account Support Manager will provide you with the necessary SSL code upon request.


NOTE: You cannot modify the original non-SSL code to be SSL-compliant.


A NOTE ABOUT TESTING YOUR SITE

When you first set up your site with SiteCatalyst code, you can test the code and reports on your internal servers. If you set the page name variable within the code on your test servers the first time your account receives a page view, it records the test URL as the main URL for that page. Once your tests are complete and you transition your pages to your live site, the test URL will continue as the main URL. You can see the URL by holding your mouse pointer over the page name within the Most Popular Pages report.


For example, if your site were named “mysite.com,” the test servers would name your site “omniture.mysite.com.” In this case, rather than the URL reverting to “mysite.com” when you roll your data over for your client use, the page name URL remains “omniture.mysite.com.” To correct the URL to the new one on your live site, you should either:

Send an e-mail message to your Account Support Manager, being sure to include the old URLs as well as what the new URLs should be, along with the current page name.

Or

Call and speak with your Account Support Manager directly.